Subscribe to Our Farm Food Box!

Fresh, Clean Ohio Food Delivered Weekly

Fresh, Clean Ohio Food Delivered Weekly

Subscribe to Our Farm Food Box!

Yellowbird Foodshed CSA Policy

Our CSA program offers an opportunity to celebrate and value the delicious, local food produced by sustainable farms within our region. We want to make the process as simple as possible so you have more time to brag about the local deliciousness found in your CSA share. Please read the following so you understand how it works. We work hard to provide a CSA program that offers convenience and is worry-free for our community.

Signing Up – When you sign up for our Farm Food Box program, a secure, online member profile is created for you. You can view and edit your account, change your credit card information, or password just by signing in to your account.

Payments – When you make a payment for your Farm Food Box share, a confirmation email will be sent. We do not store any of your personal or financial information on our website. Our order site is run by Farmigo and your information is stored securely.

Missed Payments –  After the first missed payment your account will be suspended until we hear from you. We realize that cards expire, accounts get compromised, and accidents happen so as long as you reach out to us and let us know you received the error message and will update your card as soon as possible we can remove the suspension and continue with your veggies.  After your card gets declined, our system automatically sends you a notice for 5 straight days to renew your details. We will also personally reach out after that to make sure that we can get your payment information updated or handle the situation however is appropriate. Payments can always be made with a credit card from your account, over the phone, or with a check payable to: Yellowbird Foodshed 11925 Kenyon Rd. Mount Vernon, OH 43050.

To update your card from your account or pay with Paypal: https://csa.farmigo.com/account/yellowbirdfoodshed

  • Click Manage Payments
  • Select BOTH Debit on Delivery AND Automatically Recurring Charges- Debit/Credit card to pay by Debit or Credit Card
  • OR Select BOTH Debit on Delivery AND Automatically Recurring Charges- Paypal to pay with Paypal.
  • A green Continue button will light up and allow you to complete your payment update.

Putting Boxes on Hold – Your account allows you to login and put holds on at any time so that you can plan ahead.

Our food orders to the farms go out the week PRIOR for your food box delivery.  If you are not going to be getting a box, we need to know so that we do not order food for you.   Each week we will send a note out on Thursday morning to remind you that your holds have to be placed no later than Thursday at midnight for the following week in order to skip your share and not be charged.  After Thursday at midnight, a hold can still be placed for the following week but there will be a $15 late hold fee to cover the partial cost of the food that we have ordered for you.

Picking Up Your Order – You will have the option to select the most convenient day and location for you. Please remember to pick up your Farm Food Box share at the designated location and time.

Add-ons – We offer eggs, milk, cheese, and meat add-ons that you can purchase as a subscription in addition to your veggie box. To learn more about add-ons click here:  https://www.yellowbirdfs.com/add-on-shares/

Your add-ons will NOT be packaged in your personal veggie boxes, and instead they will be packaged in community add-on boxes with your personalized add-on labeled inside. Please make sure to check your main veggie box label to see if you are receiving add-ons that week (some are weekly and others are bi-weekly) and then take your individual items from the add-on box. We are unable to replace missing or missed add-ons after your allotted pick up time so please reach out to erin@yellowbirdfs.com during your pick-up window so she can help you locate your items.

Missing Your Pick Up – If you miss your pick up please let us know. If you do not make pick-up during the time allotted your box will be donated or taken to a backup location. https://www.yellowbirdfs.com/location/

Missing Items – Each week we send out an online newsletter detailing the items in your box. If there is veggie item missing from your box please reach out within 48 hours of your box delivery and we will be able to send a comparable item the following week or credit your store account. If you do not reach out within 48 hours we will not be able to refund you or replace that missed item.

Missing your Store Order Pick Up – After you place a store order you will get a confirmation email and date when your store order will be ready. While we try our best to fit the store orders in your veggie box for a convenient pick-up, depending on your share size or store order size that is not always possible. Make sure to check your main veggie box label to see where your store order will be located. We are unable to refund or replace your store order if you miss picking up your store order so please make sure to email erin@yellowbirdfs.com during your pickup time if you are having trouble finding your order so she can help you locate your items.

While we do our best to get you your veggies, we can only guarantee veggie/add-ons/and store order delivery at the location and time you have signed up for.  We are unable to refund you for missed pick ups if you do not pick up during your locations designated time.

Cancellations – Cancellations made after Thursday night at midnight for the following week are subject to a $15 fee to cover the cost of the food that we have ordered for you.

Donations – If you are unable to pick up your box and would like to donate a box to a local food pantry, contact erin@yellowbirdfs.com and we will gladly make that donation on your behalf.

Holidays– We will give you plenty of notice about holiday date changes.

Privacy Policy – We do not sell, rent or give our email list, customer list or any personal /financial information to anyone.

Our Commitment – The Yellowbird Foodshed is committed to providing fresh, local food to the community of Columbus, Ohio through a Farm Food Box Program. If for any reason, you are not happy, please let us know at erin@yellowbirdfs.com. We take great pride in the high quality of our fresh produce and want to know if we have not met your expectations.

We love talking about food so if you have any questions, feel free to let us know!

Fresh from the Farm

Urban Farms of Central Ohio (one of our partner farms) is dedicated to transforming vacant sites in under-served neighborhoods into productive, sustainable urban farms that provide food insecure residents access to fresh, local produce and opportunities for civic engagement.

Straight to your Plate

@Darista This entire "trail mix" salad is made up of all Ohio farm goodies from @yellowbirdfoodshed CSA tossed in a Sesame-Harissa dressing. {Roasted carrots and beets, shaved radish, microgreens, lettuce, green onion, cilantro, purslane, kale chips and sunflower seeds} #veggies #yellowbirdfoodshed #614food #614columbus #livelocalcbus #lifeincbus #healthyeats #healthyfood #healthycooking